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Saying Incorrect Password

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First Poster

I woke up this morning and went to go onto my phone and it keeps coming up "incorrect password" when I know it is the correct password as it is my baby's name and worked every day till this morning. I am stuck on Maximum Power Mode and can not do anything. 

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Helping Hand

Try unlocking your device on Samsung find my phone

 

https://findmymobile.samsung.com

 

Hope this helps.

View solution in original post

2 REPLIES 2
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Helping Hand

Try unlocking your device on Samsung find my phone

 

https://findmymobile.samsung.com

 

Hope this helps.

View solution in original post

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New Member
I have had this for 2 weeks now. since I got my phone. phoned samsung told to hold the on/off button and down column to restart it and it did work. but this morning I have had to switch my phone off 7 times before it worked. just about to phone them x
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