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Samsung screen keeps waking

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Apprentice

Hi all,

 

I have a few issues with my s10

 

Screen wakes up constantly for no reason i.e no alerts

 

Keyboard halfway through typing will dissapear

 

Games are constantly pausing themselves 

 

Also vide recording records for around 10 seconds and stops

2 REPLIES 2
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Moderator
Moderator
@Chattabob: To troubleshoot the issue please restart your S10 in Safe Mode by following the steps below and monitor the performance of the device. If you notice an improvement then restart the phone as you would normally and remove any recently installed, third party apps.

Turn the device off > Press and hold the Power key > Release the Power key when the S10 logo appears > Press and hold the Volume Down key immediately after releasing the Power key > Continue to hold the Volume Down button until the device finishes booting.

Thanks,

 

I've already tried this but no joy

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