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Original topic:

Samsung s10 lagg/micro-stutters when press back button

(Topic created on: 23/04/19 13:54)
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Galaxy S10e | S10 | S10+ | S10 5G

Hello 

 

so i have s10 new been using the device since 4 days....i have notice lagg/micro-stutters when you press back button fast to exit an app ..does not matter what app it is....

 

i know that i have this in past with my s9 but only after 300 hours of usage/up time...and the only fix was to clear up the keyboard cache/data...

 

but with this phone is new....i did try s9 solution no fix--

-fist i did charge the phone full before first use

-i did the update for soft then perform wipe cache/full reset only after this i did copy my s9 messages and pictures 

 

i did fond that others with smiliar problems :

 

https://us.community.samsung.com/t5/Galaxy-S10/Galaxy-S10-is-lagging-sometimes/m-p/594911#M15808

 

https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10/Stutters-on-Google-Chrome-Browser-S8-S9-S10/...

 

 try this at your phones exit app pressing fast back button you will eventual see this issue 

4 REPLIES 4
Superuser I
Superuser I
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Galaxy S10e | S10 | S10+ | S10 5G
To clarify, is this issue in a specefic app or global?

If global: Can you try to reboot your phone? This usually solves vague issues.
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Galaxy S10e | S10 | S10+ | S10 5G

global issue ....i  did restarted several times before a full use 

 

did you also have this issue ?

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Superuser I
Superuser I
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Galaxy S10e | S10 | S10+ | S10 5G

I wish I could have the issue haha, I'm stuck with my trusty old S9+ :winking-face:

Try to do the following:
Press the power button until you can go to the power off menu -> At this menu hold the Power Off button until the option for the save mode boot appears. -> Enter save mode and see if this helps (It gives the system a kick behind the scenes :winking-face: ).

After that simply restart. If that doesn't work I recommend to manually search for updates (Settings -> Search for update ). 

Also, did you install an app that might have triggered the slowness issues? If yes, uninstall the app in case. 

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Galaxy S10e | S10 | S10+ | S10 5G

if it was an app in device care should pop up ...so no app here 

 

i did a wipe cache again ...will test and see if not ...i will full reset again ...

 

the proximity sensor is full of bugs 

 

https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10/Accidental-touch-protection-S10e/m-p/1099145...

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