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Samsung S10+ Galaxy Buds claim with pre order

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First Poster

I can't see the Benefits option in the Samsung Members App. Contacted to the tectechnic assistant but they don't know what is going on. They say they are getting complaints from many customers. Anyone got their Buds through the App yet?

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First Poster

Just a black screen when trying to claim galaxy buds won't load at all.

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Observer

Anyone else here that didnt get a pre order email from samsung shot? Dont know what I can upload as proof now.

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I'm just going to do a screen shot of receipt and hope for the best and the IMIE code

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In Germany , just a white blank page too

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Just clicked on date
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Managed to get it done after the 20th refresh of claim pages!!!
Have screen snapped the confirmation and my claim code " fingers crossed!"
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I can't see any Benefits option on the samsung members app at all.  Hope it's sorted out soon. 

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I just tried it again and it did work this time

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Same keeps blank screen for 10 min then saying down for maintenance ..... I hope they sort it otherwise I'll miss out of free buds!

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the offer is for people who bought it before 7 but you can register for this offer until april. 

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