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Original topic:

Samsung S10+ Galaxy Buds claim with pre order

(Topic created on: 08/03/19 14:14)
First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

I can't see the Benefits option in the Samsung Members App. Contacted to the tectechnic assistant but they don't know what is going on. They say they are getting complaints from many customers. Anyone got their Buds through the App yet?

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Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G

Try this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice   .I hope this helps you all be patient tho very slow

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First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

@Philip722 wrote:

Try this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice   .I hope this helps you all be patient tho very slow


Thank you very much. this worked for me. 

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442 REPLIES 442
First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

Same here I can't see the benefits  tab or any claim option

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Explorer
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Galaxy S10e | S10 | S10+ | S10 5G

I can see it but when I tap to load page up nothing happens 

Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G
me too!
Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G

Yes im not the only one!

i cant get support!

First Poster
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Galaxy S10e | S10 | S10+ | S10 5G
I am from Ireland. Where are you from? If you don't mind?
First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

I'm from Ireland too

Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G

Hi

Same here in UK get the claim you're buds bit but opened blank page !!

First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

In UK blank screen when accessing free ear bud screen.

Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G

Am also getting a blank page 

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