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Original topic:

Samsung S10+ Galaxy Buds claim with pre order

(Topic created on: 30/10/19 23:23)
First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

I can't see the Benefits option in the Samsung Members App. Contacted to the tectechnic assistant but they don't know what is going on. They say they are getting complaints from many customers. Anyone got their Buds through the App yet?

442 REPLIES 442
First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

30 days today for me.Still waiting...

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Explorer
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Galaxy S10e | S10 | S10+ | S10 5G

I emailed Samsung last week.

They told me that I would receive an update on the delivery by late last week, but if I don't, to contact them today. I did, but got this reply...

Screenshot_20190415-102807_Gmail.jpg

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Galaxy S10e | S10 | S10+ | S10 5G

I claimed my buds exactly a month ago but not had any update since then.

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Explorer
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Galaxy S10e | S10 | S10+ | S10 5G

@Michael1975 wrote:

I claimed my buds exactly a month ago but not had any update since then.


Email them and ask the question

New Member
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Galaxy S10e | S10 | S10+ | S10 5G

Still wa9for me "free buds",its a joke I was promised within 30 days again!,what do I do now compla9!,I'm sick of it I'm thi king of taking up my contractual promise of switching to another phone so Samsung maybe like many others I'll go back to apple just because I'm sick of your CS.

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First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

I received Earbuds yesterday.Bad idea making people wait so long to receive them.I get the impression Samsung are doing catch up with massive take up.Only briefly tested the earbuds and first impressions was really blown away with them.Keep the faith.

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Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G

Mine says that it has been processed how long do you think it will take them to come 

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Explorer
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Galaxy S10e | S10 | S10+ | S10 5G

@Amoriebrown wrote:

Mine says that it has been processed how long do you think it will take them to come 


How long is a piece of string?

 

Meanwhile....These arrived today without any notice from Samsung...

Buds.jpg

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First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

I got mine the same without any notice.

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First Poster
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Galaxy S10e | S10 | S10+ | S10 5G
No cant even get through on phone
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