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s10 whatsapp call issue

First Poster

when my phone is locked and the screen is off..and someone calls me whatsapp i just hear the ringtone and the screen stays black,so i have to press the power button or double tap the screeen to see who's calling.

edge lighting is off

need your help

2 REPLIES 2
Troubleshooter

@bahaa070 wrote:

when my phone is locked and the screen is off..and someone calls me whatsapp i just hear the ringtone and the screen stays black,so i have to press the power button or double tap the screeen to see who's calling.

edge lighting is off

need your help


WhatsApp is not turning screen on or edge lighting, Many posts on the site about this.

New Member

I am also facing the same issue and Samsung is not rolling out any patch to resolve the issue.

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