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Original topic:

S10 ultrasonic fingerprint scanner visible in sunlight.

(Topic created on: 11/03/19 16:38)
Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G

Hey,

 

Has anyone else noticed that the fingerprint scanner is clearly visibile when outside in sunlight. I mean at first I just glimpsed it with a blue background but if you go onto white ( what I'm typing on now) there's just a rectangle in the lower third of the screen. Check it out and see if it's on other models too. Hoping it's just a one off case and replacement won't be like this .

 

Model is prism green S10 128GB

 

Peace out.

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72 REPLIES 72
Explorer
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Galaxy S10e | S10 | S10+ | S10 5G

Yes, everyone's scanner is visible. Even mine

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Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G

I have the same issue on my galaxy note 10 plus 5g  I don't know if its a fault or its just normal  

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Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G

I have this same problem with the Samsung galaxy note 10 plus 5g which is newer than the s10 so they haven't solved the problem  I've paid over £1000 for this phone .not happy one bit  

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Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G

fingerprint looks under the sun at a50

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Superuser II
Superuser II
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Galaxy S10e | S10 | S10+ | S10 5G

Wrong thread.

Bte where you met sun? In Czech Republic it is cloudy... 😞


SAMSUNG Galaxy Note 10+ Black | Galaxy Note20 Ultra 5G
Galaxy Buds | Galaxy Buds+ | Galaxy Buds Live
당신이 할 수없는 일을

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New Member
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Galaxy S10e | S10 | S10+ | S10 5G

wow! I just noticed this when on Amazon chime white screen sitting in my car. I was like what the heck, then Google it.. 

I'm glad I'm not the only one. So I don't think my phone is about to cop out on me bc of this. 

Its strange.. never thought it could be seen, but o well nothing I can do about it. I see a lot of people have already reached out to samsung about this. 

 

Has anyone found a case that covers entire phone including the screen or a screen protector that works on the phone and still allows the fingerprint scanner to work? I tried one over the weekend and it wouldn't work AT ALL! No can do!

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First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

what a weird trade to start with did you just want a numerical increase lol I would take note 9 over s10 any day 

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First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

I agree with you 100 you can only see it if you look for it i have note 10 plus just looking for something to complain about 

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First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

It's not just stuck to the screen there's a layer in the screen that is cut out for it

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New Member
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Galaxy S10e | S10 | S10+ | S10 5G

Yeah, last Samsung phone I bought. Swapped to Google although I like the Samsung devices their lack of compassion and attention to detail have steered me clear. So one day, if they choose to actually help the people they sell there 1000+ dollar phones to, I will buy one again. Until then. ***** that.

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