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Original topic:

S10 lite green tint

(Topic created on: 30/06/20 02:38)
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Galaxy S10e | S10 | S10+ | S10 5G

hello,

Anyone else experiencing the green tint issue on the S10 lite?20200423_230632.jpg

 

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39 REPLIES 39
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@Alpha07 hello,

It is absolutely not true what you are saying. Firstly, the S10 lite is not a low-end model. It is still an S series. Low end devices are M series for example. Secondly, also s20 series had very simmilar, if not the same, problem, but it should be fixed by now with a sw update.

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Voyager
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I can confirm as an owner of the device, the S20 (at least the plus model) does not have this green tinge problem. Also, my apologies for calling the S10 Lite a lower end model. Please understand I was referring to the range that was below mid-range, but still above budget models. (Considering the S10 is now mid range by price and specs, and considering the M series as lower end models) I hope you understand where I'm coming from.

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Okey, but you cannot deny that some, and it was a lot, of the s20 users had the green tint problem
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Voyager
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Of course, I do not deny that. The Exynos variants of the S20 does indeed inherit the green tint problem.

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Hello,

 

I'm facing the same issue on my new S10 lite and it's very annoying espically at night when brightness is low.

 

Don't know really whether it's a hardware or software issue.

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Explorer
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Mine is perfectly fine
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Explorer
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I got my S10 Lite today. The green tint occurred for me if the brightness is about 5%-10% and only on grayish colors. Not on true blacks because then the pixels are turned off.
It is a hardware issue that can be 'adjusted' via software like Samsung did with the S20 Series. You will still see for a split second a green tint before the software adjusts the color space. The best thing you can do is to get your phone repaired. I just filled out my repair form (warranty covered) and will ship it tomorrow. Apparently Samsung will repair devices in about 5 days (according to their own site) so I should receive mine at the end of next week if everything goes smoothly.

This also happens on the iPhone 11 Series and OnePlus 8 Series. Both companies use mainly Samsung OLED panels for their phones which might indicate that there is something horribly wrong in Samsung's quality assurance department and production line.
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Apprentice
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I have the same issue on my S10 Plus

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I just got a refurbished S10+ (snapdragon version) and I'm having the green tint issue strongly when brightness is below 40-45%

 

How can we escale this topic to Samsung? It really seems to be a software issue 

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Galaxy S10e | S10 | S10+ | S10 5G

Morning @anibalhuneeus ,

 

the Snapdragon version is not available in the UK/EU, so I would suggest reaching support in the country where the phone was manufactured. You can find their contact details HERE.

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