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S10 Battery Drain

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Apprentice

So I've just switched over to a s10+ from iPhone  x and don't get me wrong I'm loving the phone but to me seems the battery life is pritty poor, sent a few emails this morning and lost 5% on battery life?????

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Well f**k me I guess. I don't have the update yet..

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@Barbaraowl wrote:
Hi,

Did you see any improvement?

I am about to give the phone back because I can do it only by 2 weeks from the date I bought it. So I wouldn't like to risk just to try if it gets better

Thank you!

Good that the region you're in allows you to give back the phone, I am not sure if I can do that in Singapore, will be visiting the Samsung Service Center tomorrow.  If I were you, I will definitely return the phone and get my money back!

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Ditman - what country are you in? That could make a massive difference. I ONLY received it by doing a manual check this morning and a number of others in the UK had already received the update so it feels like it's quite random

This site list out the latest firmware for each s10 model and network

 

UK Samsung Direct: https://www.sammobile.com/firmwares/galaxy-s10e/SM-G970F/BTU/

UK EE: https://www.sammobile.com/firmwares/galaxy-s10e/SM-G970F/EVR/

UK 3: https://www.sammobile.com/firmwares/galaxy-s10e/SM-G970F/H3G/

UK o2: https://www.sammobile.com/firmwares/galaxy-s10e/SM-G970F/O2U/

UK Vodafone: https://www.sammobile.com/firmwares/galaxy-s10e/SM-G970F/VOD/

UK Sim Free not from Samsung Direct: https://www.sammobile.com/firmwares/galaxy-s10e/SM-G970F/XEU/

 

Looks like only the Samsung Direct and Sim free models have been getting the latest upddates, 3 firmware since launch.  Network purchased phones require the networks to review and approve the firmware before they are pushed out.  I have the Samsung direct phone and I can confirm have received all 3 firmwares.  The battery drain has been fixed for me.  

 

Check you phone manually Settings > Software Updates > Download and Install, or try the PC Desktop SmartSwitch application there is an option in the tool to check and download firmwares.

For the network phones, I would call up your network provider to pressure them that they are not approving the firmware updates.  That is one reason why I stopped bying my phones from the networks.

 

I hope this helps you guys out?  

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Screenshot_20190330-150107_Settings.jpg

 

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I understand my above post shows my phone has been off charge for almost 18 hours but to be on 65% after just over 1 hour of screen on time is a joke

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@Robertjo wrote:

Screenshot_20190330-150107_Settings.jpg

 


What's your spotify usage (time)?  The battery drain doesn't look too bad, but a could be a bit better.  Have you been on LTE all the time since full charge?

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Yeah I tend not to use wifi as I find my wifi isn't as good as my 4g, Spotify as of this exact moment is 53 minutes. I can do an updated picture if you like
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Screenshot_20190330-152151_Settings.jpg

 

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I just got my update. It didn't say anything about fixing the battery issues and everything we talked about ,but since these updates have some bug-fixes I'm waiting to see what will happen. I wiped out  partition cache and waiting to drain my battery so that I'll give the phone a full charge to see the results of the update  . 

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