20-12-2019 10:03 PM
Hello,
I've got a problem with downloading latest software update. It's been downloading all day. Literally ALL DAY.
And it's just got over the half. Friends who also have the same device downloaded and updated successfully within 10 minutes.
Changing from Wi-Fi to mobile data did not change anything. Still slow. Never had a problem with previous updates...
Solved! Go to Solution.
22-12-2019 04:08 PM
Supervpn fix worked..... have been going nearly 24 hours and it's now down to 3 mins!!
22-12-2019 04:19 PM
Mines still got over 2 hours and the bar hasn't moved much 🤦🏻♀️
22-12-2019 05:01 PM
22-12-2019 06:14 PM
I used my vpn...and it went through in 2 minutes.
i am with EE too - amazing their tech team have no idea of this work around....YET, they told me it was a "known fault"
22-12-2019 07:44 PM
22-12-2019 09:49 PM
22-12-2019 11:40 PM
Nice one, makes sense. Panda VPN took it from 17 hrs to 5 mins on my Galaxy S10.
23-12-2019 10:07 AM
Thanks a lot!the time for me was at like 6 hours but as I turned on the VPN, it literally was changing the numbers to like 4 minutes.
I'm pleased thanks.
23-12-2019 11:36 AM
I might sound daft but what is super vpn?
23-12-2019 11:54 AM
Any VPN will do...it means Virtual Personal Network.
It hides your IP address and uses variable servers/connections (I am no techie...so I am sure others will correct me on teminology).
But you can hey paid ones like Nord VPN, or there are free ones out there, and I assume Super VPN is one by the numbers of people who seem to recommend it here.
Load it, run it on your phone...then do the update