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reset password

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I forget my password and use fingerprint to unlock the phone help me for password reset. 
1 ACCEPTED SOLUTION

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The first time the phone is turned on/restarted you have to enter your PIN code. 

 

To remove the PIN code follow the link above posted by @AndrewL.



 Welcome to the Community! :smileyhappy:

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Moderator
Moderator

@sheraz99: Is the fingerprint scanner no longer recognising your fingerprints? If you're unable to access the phone due to a forgotten password then I recommend signing in to Find My Mobile via the link below, where you can remotely unlock your phone. 

 

https://findmymobile.samsung.com

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sir, my fingerprint work and i have problem that if due to some reason my phone turn off and after that it required passward at least one time then my fingerprint are useles,help me if you have any sources or information
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New Member
I have a new Galaxy 41 l have successfully paired various Bluetooth lrems including my widex hearing ***** but the sound only co
mes from the speaker, help please I do miss Spotify
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The first time the phone is turned on/restarted you have to enter your PIN code. 

 

To remove the PIN code follow the link above posted by @AndrewL.



 Welcome to the Community! :smileyhappy:

View solution in original post

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thanks 😊
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