22-12-2019 12:56 PM
As of today I can no longer control volume on my Bluetooth headset separately from the phone. Now the volume is too high on the lowest setting. Prior to today under advanced in the Bluetooth settings there was an option to toggle media volume sync but it is gone now. Before anyone suggests using developer mode to disable absolute volume, that does nothing.
Solved! Go to Solution.
22-12-2019 01:10 PM
23-12-2019 06:02 AM - last edited 23-12-2019 11:37 AM by AntS ) in
Firstly the workaround solution does not work.
Like many hearing aid users I connect my aids to my phone via Bluetooth. Losing the ability to indepently control the phone media volume and the Bluetooth device volume is a catastrophic loss of functionality for us!
Now I can't stop my phone from controlling my master hearing aid volume!!
Either I lose my ability to hear the world when I turn it down... Or it is so loud my aids start feeding back and whistling.
This must get fixed.. and quickly!!
23-12-2019 06:06 AM
23-12-2019 11:43 AM
Hi all,
I've fed this back to the software team for you guys.
@J_C1 , I've re-instated the word "aids" in your post for you too.
23-12-2019 05:26 PM
I too would like the media volume sync option back! (to switch it off) You can be more precise with your volume settings by playing with the volume on device and the phone. Why remove features in an update? I see the dual audio option has also gone? Will this return?
23-12-2019 06:46 PM
Honestly I don't know a good reason to remove Volume media sync from advanced setting in Bluetooth. I would like to enjoy the updates on my S10, not fearing that something will not work after that. Also the Dual Audio or how it's called is a must for me, since both me and my girlfriend we used each a pair of wireless buds to listen to music podcasts on my phone regularly. Now that is gone too... I don't understand why. A colleague of mine with an A 50 had an update recently (idk if it is just a security update) but his media volume sync is still there. I hope is just a bug and we will get those options back. This is disappointing.
23-12-2019 11:07 PM
@AntS wrote:Hi all,
I've fed this back to the software team for you guys.
@J_C1 , I've re-instated the word "*****" in your post for you too.
Thanks for contacting development and sorting my post out. I have had to resort to using my old LQ Q8 until this gets fixed. Hardly a glowing endorsement of a flagship Samsung phone.
So out turns out that there are advantages to LG only rarely pushing updates.... At least they don't do dumb things that break accessibility features!
24-12-2019 06:19 AM
24-12-2019 11:58 PM
Not sure if this is the fix, but I found this in another thread and it might be the workaround. Go to developer options then enable disable absolute volume. Repair your device and it should be good.