Support

Open search

Podcast app

Highlighted
SOLVED
First Poster

Hello. I've downloaded several different music/podcast apps. (TuneIn and Global player) they work when the screen is on but they won't play in the background or when the screen is closed. Never had this problem on the S8

Advice/help would be great. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Moderator
@Steviecmj: To troubleshoot the issue please go to Settings > Apps > Select relevant app e.g. TuneIn > Mobile Data > Allow Background Data Usage > Back > Battery > Allow Background Activity.

View solution in original post

3 REPLIES 3
Moderator
Moderator
@Steviecmj: To troubleshoot the issue please go to Settings > Apps > Select relevant app e.g. TuneIn > Mobile Data > Allow Background Data Usage > Back > Battery > Allow Background Activity.

View solution in original post

Highlighted

Thanks for that.  Those settings were already applied.  I also checked the phones data saver settings and they seem ok.  Stumped 

Highlighted
Just to follow up. It was the apps themselves. Still not sure why but other similar apps work just fine. So problem sorted
Top Liked Authors