I lost my wife in Oct 2019. On the day she passed in the hospital she gave me her 4-digit unlock code to her Samsung Galaxy note 8. I did open the device not long afterwards, but after a long period of the device being inactive, I am now unable to recollect the code and so can't access the phone anymore.
I will appreciate any help from Samsung to unlock her device so I can access vital information.
I have the original copy of the death certificate identifing me as her survivng spouse. Let me know what else is required to make this request possible.