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Low Signal bars

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Apprentice

Since having my s10 plus I've noticed low signal I normally get 0/1 bars at home yet my previous devices 3/4 bars around the house , my partners honor 10 lite on same network in same location gets 2/3bars signal , even when I go out side it's barely getting 2 bars pretty poor for £1k device when compared to a £169 honor , tried network reset and even factory reset makes no odds pretty lame antenna tbh ,

37 REPLIES 37
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Explorer
I confirm that, my S10's signal reception strength is nowhere near my former LG G6. It is just barely decent.
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I'm gonna contact my provider even out side 2 bars only probably want send in for repair not keen being with phone for week or more might try live chat see what they say I know people in US had issues and had replaced
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First Poster

My S10 plus has terrible reception on EE network in UK, regularly loses data connection and really had signal strength

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Yep I'm with virgin who use ee network I literally have 1 bar all time and sometimes no bars even out side It never goes above 2 bars , mines a UK BTU Dual sim unlocked ,think they need to look into this could be similar issues Americans had on T-mobile intermittent call drops and signal loss they had them replaced was either T-mobile or Verizon,
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Yeah just got mine, on Virgin and my S9+ indoors gets 3 or 4 bars, the S10 1 maybe 2.

Looks like its been going on since launch, no idea if it can be fixed via software or when. 

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I contacted virgin regarding it as tried all normal fixes and still same I'm trying a new sim next see if helps only option then is to send to them for there repair team to look at but not keen on being without a phone for ages ,  I've noticed as well if I loose 4G+ and drops to E I get nearly full signal bars soon as 4G+ is back bang back to 1 bar ,  I'm also going to ask Samsung on live chat if there are any reports of signal issues in UK 

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Odd thing for me, just noticed that I get the same signal strength with the s10 as my s9, if I remove the sim card.

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New Member

My S10+ has a very week signal reception, compared to HTC U12+, Oneplus 6T, i had previously used, don't know what to do, i didnt expect this sort of an issue from a high end flagship from SAMSUNG, please fix the issue by a software update if possible ASAP,..

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I've recieved my new sim today from virgin made no difference , odd if I make a call the bars shoot up soon as end call back to 1 bar I contacted Samsung support thing "stars" asked operator if any known issues with s10 range having poor reception bars and obviously she said No , she wanted to remotely take over my phone via smart tutor app to run some tests I guess but was at the time at work and needs to be done over wifi so was ment call back this morning but forgot , will try again soon see what outcome is , seems odd that first release US had some many issues with signal could be same UK on certain networks who knows
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