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Original topic:

How do you claim the galaxy ear buds with the pre order of s10

(Topic created on: 21/02/19 17:38)
First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

So I bought the pre order s10 and it said I can claim some ear buds but cant find it anywhere 

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Troubleshooter
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Galaxy S10e | S10 | S10+ | S10 5G

@Koipanda wrote:

Switzerland


On your phone go into members, Tap Benifits, tap claim buds, may be different in your country 

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First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

I got confirmation email from Samsung on the 13th March received them today, was getting a bit worried that they wouldn't show up but they did and they are great :smiling-face:

Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G

Mine still say validated and I did this on the 15th of March 

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First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

 Okay yesterday i received mine. After 25 days .They kept their promise. 

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First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

I also just received mine today. 

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Galaxy S10e | S10 | S10+ | S10 5G

Hi, 

 

Thanks for this information, I just contacted them and got my query resolved from them immidiately. Once i contacted then in reguard of three way call on iPhonebut they took almost a week to resolve my query. It is very kind of Samsung community that helps in very shot time and resolve the concerned issue within no time as compared to iPhone service centers. 

 

Thanks again for support.

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