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How do you claim the galaxy ear buds with the pre order of s10

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First Poster

So I bought the pre order s10 and it said I can claim some ear buds but cant find it anywhere 

255 REPLIES 255
New Member

I had that.  In the end I had to put it in as +4477******** and it was accepted.

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Explorer
keeps uploading here after adding all info including proof of purchase does not go thru
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Explorer

a receipt of purchase with date of purchase

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Apprentice

To be honest I'd go back to where you purchased it and bring what its says let them look into it 

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First Poster

It said with me that it worked but I didn't receive a mail from that

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Observer

It is saying my post code doesn't exist when I am trying to claim??

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First Poster

That's what I am getting too.  It's frustrating. No idea what to do 

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Apprentice

yes same anybody else have the postcode issue ?

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Apprentice

Postcode issues still ongoing.........

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Same, says postcode wrong and then gives me an error when trying to proceed

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