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How do you claim the galaxy ear buds with the pre order of s10

(Topic created on: 08-03-2019 04:11 PM)
2693 Views
Tommylamb
First Poster
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So I bought the pre order s10 and it said I can claim some ear buds but cant find it anywhere 

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255 REPLIES 255
Archie78
Explorer
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There is not even a benefit tab or section on my members App on my s10. Very frustrating and in hold 50 mins waiting to speak to customer support too

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Archie78
Explorer
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@AKFIN wrote:
too early it will come later in the day check BENEFITS in samsung members


There is not even a benefit tab or section on my members App on my s10. Very frustrating and in hold 50 mins waiting to speak to customer support too

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Archie78
Explorer
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Same for me. There is no benefit tab.. so annoying and no one picking up the phone on their customer service
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Doncsicso
Journeyman
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Let us know what they told you over the phone if you managed to get through to a person.

Paukl
Student
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Me too.!!
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Stringman59
Student
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Hi could you please let me know as well same problem 

Thank you 

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Stringman59
Student
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Could you please let me know as well
Thank you
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Dannyboyxx
Apprentice
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Im also just getting a blank white page... its annoying the hell out of me!

 

also, has anyone found any of the wallpapers that make use of hiding the camera lense, i saw a guy on youtube had homer simpson donut and it looked cool!

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AKFIN
Pioneer
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Blank white page ! not trying anymore will now wait a day or 2

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Barrie-Wilson
Pioneer
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I've also been getting the blank screen. I phone up and they say that their systems have crashed because of the high demand of people trying to claim. They said to give it a few hours before trying again