Just a curiosity for those who have had they're claims accepted.
Have you received the buds yet?
When did you're claim get accepted?
Seems as if Samsung has changed the offer and at some point when they realised they had messed up and didn't have the correct stock levels of buds available. I am assuming different customers have different terms and conditions. My offer section of the track my claim site clearly states white is the only option.
Participants who pre-order a new (i.e. not second hand) qualifying Samsung product as shown below in Table 1 (a “Promotion Product”) from a Participating Retailer shown in Table 1 below (“Participating Retailer”) in the UK, Channel Islands, Isle of Man or Republic of Ireland within the Promotion Period will be eligible to claim a pair of Samsung Galaxy Buds in white by redemption (the “Reward”)