25-03-2019 09:34 AM
Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?
If so, please do advise and I'll PM you my number/ email address.
Anyone else in a similar situation?
Thanks!
28-04-2019 08:17 AM
For me, it still says validated, which was from 19th of March.
28-04-2019 08:22 AM
28-04-2019 07:35 PM
I've been waiting 38 days now for my buds to arrive. I keep checking the tracking page every day but it still says "validated". Hopefully I get a dispatch email soon. I can't really complain about the delay because I am getting them for free in the the end, it's just annoying that I couldn't enjoy them during the Easter holidays.
28-04-2019 07:47 PM
Validated on the 13th still no update all Samsung is doing is sending templates not useful at all
28-04-2019 07:49 PM
28-04-2019 08:35 PM
Way too expensive to call them from where I live. Just keep getting responses like 10 more days tops and we are really sorry. Really pissed
28-04-2019 08:43 PM
Same here. Every 4 days i get an email saying it will be dispatched within 10 working days
28-04-2019 08:44 PM
When were you validated?
28-04-2019 09:15 PM
Mine was validated on 11/3
29-04-2019 12:18 AM