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Has anyone received their buds yet? (UK)?

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Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?

 

If so, please do advise and I'll PM you my number/ email address.

 

Anyone else in a similar situation?

 

Thanks!

1,340 REPLIES 1,340
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Don't go by claim number - I'm 181*** and I have been given a tracking number. Just waiting for them to be dispatched.

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Ah nice... Fingers crossed for mine then.
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Just wondering if anyone was validated on 20th of March or after that and already got their buds.. Because I was validated on 20th of March and the status is still validated.

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@Ezaan wrote:

Just wondering if anyone was validated on 20th of March or after that and already got their buds.. Because I was validated on 20th of March and the status is still validated.


I was validated on 15th but got mine 3 days ago( almost a week late). I didn't get any text or email about the delivery so I'm sure yours will be there soon. 

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Ezaan I'm in the same spot as you. Validated on the 20th and nothing since. I did receive an email 7 days ago that they'd be with me within 10 days at the latest though... Nothing here yet!
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@Ezaan wrote:

Just wondering if anyone was validated on 20th of March or after that and already got their buds.. Because I was validated on 20th of March and the status is still validated.


Same question, I was validated in the same day

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Mine were validated 23/3 I got email from Samsung 6 days ago apologising for delay and saying should be with me within next 10 days
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I also got the same mail 7 days ago stating that the buds will be with me in 10 days at the earliest..

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It does actually say 10 working days at the very latest. You may be waiting just a little longer.

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@CianC990 wrote:

Screenshot_20190423-174200_Galaxy Buds.jpg

 



This happened to me but my right one. Tried everything to fix it. Ended up having the return for a replacement :face-with-rolling-eyes:

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