25-03-2019 09:34 AM
Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?
If so, please do advise and I'll PM you my number/ email address.
Anyone else in a similar situation?
Thanks!
18-04-2019 04:08 AM
Just got an e-mail from Samsung Customer Non-service. I will receive mine sometime in the future and probably to the wrong address
18-04-2019 07:18 AM
Claim was validated 15th march 9.p.m.
Got message from dx finally at 6 in the morning today. They are delivering it today.
18-04-2019 10:54 AM - last edited 18-04-2019 11:30 AM
Same with me since I purchased on the 01/03/19. Called support several times but no clues whatsoever.
18-04-2019 11:11 AM
18-04-2019 12:26 PM
Was improvements to the touch pads and better functionality with bixby and somethings else which a cant remember now.
18-04-2019 01:36 PM
how you getting on with them?
18-04-2019 01:40 PM
18-04-2019 01:42 PM
18-04-2019 02:09 PM
@Gazzawazza wrote:
Also fit allot better than any earphones I had before just wish they were louder for AC/DC
Unsure if you've seen KillYourIdols' post on getting more/better sound from the Buds here.
18-04-2019 02:57 PM