25-03-2019 09:34 AM
Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?
If so, please do advise and I'll PM you my number/ email address.
Anyone else in a similar situation?
Thanks!
16-04-2019 11:46 PM
No, not yet. It also seems from this post that some people didn't get an email or text about delivery and they just turned up, so be on the lookout in the coming days.
17-04-2019 08:01 AM
Just woke up to a text and email from DX stating delivery today - more than likely will miss them as I'm out all day.
17-04-2019 08:23 AM
So did I, but have scheduled redelivery using their tracking reference. Seemed straightforward but we shall see (ever the optimist).
17-04-2019 08:41 AM
My claim has updated to 'Processed' this morning. Fingers crossed I get a text soon
17-04-2019 08:43 AM
17-04-2019 08:48 AM
I had no change to my samsung tracker - still says validated but have had DX details - I also rearranged delivery for my work location tomorrow - would have missed them today anyway so . . .
17-04-2019 09:37 AM
17-04-2019 10:27 AM
Mine were successfully validated 15th of March and 30 days were on Sunday just gone and tracking status hasn't changed and have had no text or email since the validation ones on the 15th. I'll leave it until next Sunday before emailing them about it just incase they are already out for delivery
17-04-2019 12:12 PM
Not yet.they said I need to wait for 10 more working days to get my buds.very disappointed.
17-04-2019 01:03 PM