Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?
If so, please do advise and I'll PM you my number/ email address.
Anyone else in a similar situation?
Solved! Go to Solution.
Mine were due today and states out on the road under the tracking info. Still nothing and we close at 5pm.
Getting just a tad peeved off now as i called and the automated system is saying they have a parcel for me but need a delivery address. Whats going on with these DX Heads?
WAHEY!!!!! My delivery has arrived.................
Now I too can relax. Samsung Order fulfilled.
Thanks for listening guys. The rants have been memorable.
Who wants to buy a SONOS?
And all within 30 days as promised.....
Wooohooo @Fudgy31 I missed this post initially. Now I'm delighted you got them and within the thirty days. I'm awating your next thread.
Nothing yet for me... i got an email saying:
Thank you for your email
if you ave not revived an updated just let us know.
We can forward it onto the fulfillment team to find out the reasons why.
We will contact you as soon as we have received an update.
HA HA HA!!
Nothing today! still validated...tomorrow 31 days!
Can i go to a solicitor for this?
I'm not expecting much audio wise, what I am looking forward to though is being able to put my phone in my trouser pocket and the signal not cutting out like on my cheap bluetooth buds...
Please tell me this isn't an issue with these?