25-03-2019 09:34 AM
Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?
If so, please do advise and I'll PM you my number/ email address.
Anyone else in a similar situation?
Thanks!
08-04-2019 05:37 PM - last edited 08-04-2019 05:41 PM
08-04-2019 05:39 PM
08-04-2019 05:51 PM
oh noooooooo!!!! , White S##t I was promised Black!!!
08-04-2019 06:06 PM
08-04-2019 06:07 PM
Validated on the 13/03/19 and recieved today on 08/04/19. Pre-ordered S10+ from Samsung Online Store UK.
08-04-2019 06:10 PM
@Mecha wrote:Validated on the 13/03/19 and recieved today on 08/04/19. Pre-ordered S10+ from Samsung Online Store UK.
Did you get Black??
08-04-2019 06:14 PM
Did they update your claim on the page and send tracking?
08-04-2019 06:21 PM
@MrAlabert wrote:Did they update your claim on the page and send tracking?
And the question is to who?
08-04-2019 06:22 PM
I had my claim validated on the 14th of march and it still says validated on the claim site, just glad samsung are now starting to send them out even though they have took there time and hoping to hear that mine is posted hopefully before the weekend
08-04-2019 06:31 PM
Mecha. I did press reply but I must have somehow messed it up .