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Has anyone received their buds yet? (UK)?

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SOLVED
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Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?

 

If so, please do advise and I'll PM you my number/ email address.

 

Anyone else in a similar situation?

 

Thanks!

1,340 REPLIES 1,340
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Good Afternoon

 

Thank you for your e-mail,

 

Unfortunately our system currently shows that we do not hold any outstanding deliveries for you. Until the item has been received by our courier team we are unable to confirm when you can expect a delivery on this. If you require any further updates please contact the issuer who may be able to advise as to when this is due for despatch to you. Please note that until the item has been received we are unable to confirm any alternative delivery options.

 

Kind Regards

 

Tia ******

Contact Centre Advisor
0333 241 0333

www.dxdelivery.com

DX Address: DX 500000, Northampton 30

Postal Address: PO Box 390, Northampton, NN3 6YG

 
 

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Got mine on Tuesday . Got an email from DX  Delivery saying next day but took them over a week to deliver.. horrendous company 

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@Cloin1 wrote:

Got mine on Tuesday . Got an email from DX  Delivery saying next day but took them over a week to deliver.. horrendous company 


Thats worrying. 

 

I got a text yesterday to say they're coming today. Then I got one an hour ago saying they're deliverying tomorrow (Saturday). 

The daft thing is, the depot is next door to my office.

 

 

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Cheeky bid put in for these.  i'll win them too

 

https://www.ebay.co.uk/itm/173863485953?ul_noapp=true&autorefresh=true

 

 

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I got mine a week ago my claim was validated on 9th march

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@Garymguk wrote:

https://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fulk%2Fitm%2F173863485953

 

£45


it's on auction with 4 days to go, where's face palm emoji when you need one :face-with-tears-of-joy:

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@Fudgy31 wrote:

Cheeky bid put in for these.  i'll win them too

 

https://www.ebay.co.uk/itm/173863485953?ul_noapp=true&autorefresh=true

 

 


I’m bidding too, what’s the max you have on them.

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@Fudgy31 wrote:

Good Afternoon

 

Thank you for your e-mail,

 

Unfortunately our system currently shows that we do not hold any outstanding deliveries for you. Until the item has been received by our courier team we are unable to confirm when you can expect a delivery on this. If you require any further updates please contact the issuer who may be able to advise as to when this is due for despatch to you. Please note that until the item has been received we are unable to confirm any alternative delivery options.

 

Kind Regards

 

Tia ******

Contact Centre Advisor
0333 241 0333

www.dxdelivery.com

DX Address: DX 500000, Northampton 30

Postal Address: PO Box 390, Northampton, NN3 6YG

 
 

Follow us

  


@Fudgy31  They will not hold any info until you get your confirmation, jeez oh man relax.

FGTH FYI 

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@Neros wrote:

@Garymguk wrote:

https://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fulk%2Fitm%2F173863485953

 

£45


it's on auction with 4 days to go, where's face palm emoji when you need one :face-with-tears-of-joy:


And how long have you been waiting for Samsung? 

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