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Has anyone received their buds yet? (UK)?


Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?


If so, please do advise and I'll PM you my number/ email address.


Anyone else in a similar situation?



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@KillYourIdols wrote:

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I recieved an email from Dx saying that my parsal will be delivered on the 28th of March. 

Mine were delivered first thing this morning. Had my claim validated on the 8th at about midday and moved to Processed earlier this week. Didn't get the delivery e-mail from DX until yesterday afternoon.


Looking forward to having a play with them after work.

Lucky you.  At least you got yours.




Are they good mate?

My claim was validated on the 14th of March 2019 at 09:34:27 so not sure why im not been moved to processing or processed

Don't panic. Mine was validated a day before yours and mine still hasnt been processed yet.

there doesnt seem to be a pattern to any of it.  someone validated on the 16th was processed a couple of days ago

@One2Ka4 wrote:

I recieved an email from Dx saying that my parsal will be delivered on the 28th of March. 

How long after processed status?

I received my buds half an hour ago, after I received the e-mail the buds were delivered the very next day.

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