Received my Galaxy Active 2 today and I have been trying unsuccessfully to set up using the Galaxy wearbale app on my S10.
I have uninstalled and reinstalled the app both from Google play store and Samsung store and no joy.
Has anyone had this problem?
Solved! Go to Solution.
I certainly have. I have restarted my phone, and the watch. Uninstalled everything, reinstalled everything.
All permissions allowed. Just cannot get past the terms and conditions section. I can click the agree button but it does not take me to the next window to finalise setup.
I am stumped!
Do you have any other phone in your household to try to connect this to see if this is an issue with the app or if this is caused by the phone?
I have now tried with my S7 and it worked. It seems there's an issue with the Galaxy Wearable app and my S10. I really don't want to do a factory reset on my phone simply because of this one app but it seems I have no choice. Will be prety irritated if a factory reset does not end up solving the problem.