20-02-2019 10:59 AM
I've had the email prompting me to login to my upgrade program today to select the S10 model i want to go with. I fully expect this won't go live until after the launch at 7pm UK time tonight. However the only web address I can find for the upgrade program comes back with invalid loan number and/or surname when I try to login. I was just trying to get ahead of the game and check all was working before going for the upgrade later tonight.
Can anyone advise what the correct link is for the UK Galaxy mobile upgrade program? Can you also check if you get similar errors when trying to login, or is it just me?
Thanks.
Solved! Go to Solution.
22-02-2019 12:25 PM
Hi guys. For clarification on the 'Free Galaxy Ear Buds with the Upgrade Programme' confusion check out my post here.
22-02-2019 12:42 PM
22-02-2019 01:07 PM - last edited 22-02-2019 01:13 PM
Also just gone though the whole upgrade process now its finally working to find the second it goes though and get the comfirmation emails Samsung then send the £50 off code, what use is that now 😕
22-02-2019 01:18 PM
Just got mine through still doesnt entice me really. I like the £18 a month for my S9 for now. And my £8 sim only lol
22-02-2019 01:24 PM
Just received an email saying I qualify for an upgrade. For those that received the £50 discount, did you receive another email after your first email saying you qualified for an upgrade or was it on the first email you received. Thanks.
22-02-2019 01:25 PM
22-02-2019 01:46 PM
First email, only other email i got was the 'phone we cant show you yet' one. But the one in the image i linked was triggered the second my upgrade went though... been on hold for 40mins to CS to be told its useless and will only be able to use it next year or to scrap the whole upgrade and start again (yeah not messing my credit rating for nothing or possible chance of been double charged)
22-02-2019 01:58 PM
I'm in the same boat. Got my pre order/upgrade to a 10+ all sorted only to get an email within the hour with a 50 quid off code. I've just asked them to credit me with a vouch for the Samsung store. Which I feel is reasonable if I might not end up getting buds through the members app.
22-02-2019 02:04 PM
22-02-2019 02:06 PM