20-02-2019 10:59 AM
I've had the email prompting me to login to my upgrade program today to select the S10 model i want to go with. I fully expect this won't go live until after the launch at 7pm UK time tonight. However the only web address I can find for the upgrade program comes back with invalid loan number and/or surname when I try to login. I was just trying to get ahead of the game and check all was working before going for the upgrade later tonight.
Can anyone advise what the correct link is for the UK Galaxy mobile upgrade program? Can you also check if you get similar errors when trying to login, or is it just me?
Thanks.
Solved! Go to Solution.
21-02-2019 06:27 PM
21-02-2019 06:28 PM
21-02-2019 06:30 PM - last edited 21-02-2019 06:30 PM
Very poor show on Samsungs part I would say. Surely you would make sure this was all set before your launch date.
21-02-2019 06:32 PM
@Gregrsv wrote:Completed upgrade and then received email with £50 off code, in a queue now waiting to get it cancelled and re ordered with £50 off... hopefully🤞
Did you have any joy?
21-02-2019 06:33 PM
Still waiting in queue, 51mins now
21-02-2019 06:35 PM
21-02-2019 06:37 PM
So some people are getting a voucher and some arent it seems?
Any sort of rhyme or reason some may be getting it do we think?
Also some stating we will get ear buds, just claim through members app, others say we not getting at all?
21-02-2019 06:37 PM
21-02-2019 06:40 PM
21-02-2019 06:40 PM