20-02-2019 10:59 AM
I've had the email prompting me to login to my upgrade program today to select the S10 model i want to go with. I fully expect this won't go live until after the launch at 7pm UK time tonight. However the only web address I can find for the upgrade program comes back with invalid loan number and/or surname when I try to login. I was just trying to get ahead of the game and check all was working before going for the upgrade later tonight.
Can anyone advise what the correct link is for the UK Galaxy mobile upgrade program? Can you also check if you get similar errors when trying to login, or is it just me?
Thanks.
Solved! Go to Solution.
21-02-2019 03:31 PM
It has let me in and ordered, is it just me or is it everyone?
21-02-2019 03:33 PM - last edited 21-02-2019 03:34 PM
Seems to work fine now. Except it is listing my current device wrong. Seems to think I had a blue S9+
21-02-2019 03:33 PM - last edited 21-02-2019 03:36 PM
No nothing for me still getting
The page you requested is not available
21-02-2019 03:35 PM
Also, no mention of the buds when upgrading...
21-02-2019 03:36 PM
21-02-2019 03:37 PM
It says to claim it on the samsung members app between 8/03 and 8/04 so I think it's for every preorder
21-02-2019 03:45 PM
Samsung upgrade page is now open
Well done SAMSUNG
21-02-2019 03:48 PM
How do we get the free buds?
21-02-2019 03:50 PM - last edited 21-02-2019 03:57 PM
Why on the right at the end does it say "Upgrade your handset every 24 months"?
Its every 12 right
21-02-2019 03:51 PM
Still getting this as i want to do my GF upgrade