Anyone had any luck with Samsung chat? I don't really want to join in the bombardment I'm sure they are getting if it's just going to be a generic response that everyone else is getting.
So the website is still down and Not working. I habe tried to log in numerous times and keep getting the webpage "The page you requested is not available".
When is this going to be fixed?
I've had the same problem. I had the email saying I'm eligible to upgrade as of Feb 20th, then click on the link, log in and click upgrade here, then it says that the page can not be requested.
Has anyone managed to upgrade yet or is it a case of just waiting patiently for the volume of users to go down.?
FWIW my agreement number only worked when I cropped off the three digits post hyphen. Still leads to same broken link though. Really really poor practice by Samsung.