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Ear buds claim not working

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New Member

Is anyone else have trouble accessing the benefit to claim their ear buds. When I click on claim your ear buds it takes me to a blank screen. Also live chart is not available for this. Really annoyed and get get talking to someone 

137 REPLIES 137
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If it crashes and says down for maintenance just pull the screen down to refresh it, should take you back to the same page, mine actually refreshed with the info sucsessfully submitted 

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I think i may have got it working, i have not received an email yet saying it was accepted.
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I'm having an issue where on step 4 of the claim it can't find my post code saying its 'invalid' anyone else having this problem?

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I'm having postcode not valid issue too

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Yep, also invalid postcode here 

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Yeah same postcode issue:serious-face-with-symbols-covering-mouth:

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I'm having the postcode not valid notification too. Tried manually entering my address and putting my postcode in last (without clicking "find address") and all I keep getting is "Something went wrong. Try again in a few minutes.

 

Getting a tad frustrating now.

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Observer

Yeah same postcode invalid issue here

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Invalid post code issue too.

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Just rang support said that it's in high demand and there are some issues but have until the 8th of April to claim probably best to just try later 

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