My s10e is the SM-G9700 model. Just did an update for the September Security Patch with the firmware version number PDA G9700ZHU4DTJ1 and CSC G9700TGY4DTJ1, then after restarting it freezes within 10-15 seconds. Never been able to unlock my phone since then. It is without a doubt caused by the firmware update. In just a week Samsung has released a new version (PDA G9700ZHU4DTJ2 and CSC G9700TGY4DTJ2), but as I cannot unlock my phone it is impossible to do the update. My questions are:
I can't believe how Samsung released such a critically bugged software update that bricked my phone and could potentially erase all my precious data. Contacted local official service provider and they know nothing other than wiping the phone. Frustrated!
I tried, but it asked me to enable USB debugging or MTP mode in settings, which I can't access without unlocking my phone... so it is probably unusable in my case here but thanks anyway
I know my password, just that the software update bricked my phone. The only solution is to do another software update (which Samsung released just a week after the crappy one), but I haven't yet figured out a way to do it in the recovery mode without unlocking my phone. I have read some Odin rom-flashing solutions, but it's complicated