Support

Open search

Cloud

Highlighted
SOLVED
Navigator

Hi all,

  Can somebody please point me into the right direction how I can upgrade my Samsung cloud storage via my s10? 

Cannot seem to find it anywhere thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

Phoned o2, they don't allow it in the software because they've got their own cloud storage, so I logged into my Samsung account via my daughter's Samsung, she's on EE and then I upgraded, all do thanks

View solution in original post

5 REPLIES 5
Highlighted
Troubleshooter

 

Try here.

 

Accounts and back up/ Samsung Cloud/ tap basic plan / then select the option you want

Highlighted
Thanks, read that but doesn't you how to upgrade to the premium package
Highlighted

@Adibordoy wrote:
Thanks, read that but doesn't you how to upgrade to the premium package

Well from the phone.

C0521996-82EF-4F87-8EBB-17220DE4462C.jpegBE867EDF-E507-4543-98B6-74A538C284CA.jpeg4F874777-93CE-4723-8AB2-A4A80757809B.jpegE057DAA4-ED7F-4DAE-99F3-6CD3CC347559.jpeg

Highlighted

@Colin19 wrote:

@Adibordoy wrote:
Thanks, read that but doesn't you how to upgrade to the premium package

Well from the phone.

C0521996-82EF-4F87-8EBB-17220DE4462C.jpegBE867EDF-E507-4543-98B6-74A538C284CA.jpeg4F874777-93CE-4723-8AB2-A4A80757809B.jpegE057DAA4-ED7F-4DAE-99F3-6CD3CC347559.jpeg


Did you get it to work?

Highlighted

Phoned o2, they don't allow it in the software because they've got their own cloud storage, so I logged into my Samsung account via my daughter's Samsung, she's on EE and then I upgraded, all do thanks

View solution in original post

Top Liked Authors