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Can't update my s10 without smartswitch

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My s10 won't system update at all without using smartswitch, everytime I try to update in the settings app it errors out with this 

Screenshot_20200928-141414_Software update.png

I thought it would fix when I update it with smartswitch, but it still errors anyway. I don't thinks it's my wifi because this also happens when I am on data. I want to fix this, so I can update without having to go to my computer every single time to just get a security patch. I have a factory unlocked s10. 

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Superuser I
Superuser I
Sorry that didn't help.

Yes support and or a Samsung Experience Store or Samsung Service Centre can help.

Please let us know how you get on.

Good luck.




Current Phone ~

Samsung Note 20 Ultra 5G SM-9820 _256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

View solution in original post

4 REPLIES 4
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Superuser I
Superuser I

Perhaps try clearing the phone's system files @EricTheCarrot 

 

Turn the phone off and then from a set series of button presses go into the phone's system files and clear the cache files. No info is lost this way.

 

That or back up and remove any relevant Sd card and factory reset.

 

A Samsung Experience Store or Samsung Service Centre can help. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-9820 _256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

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Ok I'll try doing that and seeing what happens.

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Nope, still says the error. I'll probably contact support and see what they say about this. Thank you for your help!

Highlighted
Superuser I
Superuser I
Sorry that didn't help.

Yes support and or a Samsung Experience Store or Samsung Service Centre can help.

Please let us know how you get on.

Good luck.




Current Phone ~

Samsung Note 20 Ultra 5G SM-9820 _256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

View solution in original post

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