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Awful HDR+ converting from the gallery

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Helping Hand

So, the HDR+ video convertion from the gallery to other apps looks so bland and awful.

 

Here's an example of the original video recorded in HDR+ seen in the gallery (GIF):

Screen_Recording_20200213-145851_1.gif

 

 

Here's an example of the same HDR+ video converted to the standard dynamic range shared in one app (GIF) :Screen_Recording_20200213-145826_1.gif

 

 

Picture from the video HDR+ in the gallery:Screenshot_20200213-150010_Gallery.jpg

 

 

Picture from the HDR+ video converted and shared from the gallery to another app:Screenshot_20200213-150023_Gallery.jpg

 


Thank you for the help!
On my S10+!
9 REPLIES 9
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Voyager

Hello there! Please note that apps like WhatsApp and Instagram do NOT support HDR10+. The result of this is incorrect saturation, and a slight green tinge. Try to use the Gallery app itself to convert your videos back to Standard Dynamic Range.

 

By the way, YouTube supports HDR10+ videos.

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You mean this?

Screenshot_20200509-055707_Gallery.jpg

 

I can't find other setting to convert the HDR10+ video to standard dynamic range.

 

The issue is that if share i converted  HDR10+ videos from the gallery to whatsapp, messenger etc, they still look washed out, even tho they've been converted to the standard dynamic range. 


Thank you for the help!
On my S10+!
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If that's the case, please refrain from using the HDR10+ mode if you are intending to share the video. The colours are, of course, inaccurate because there's a complete different amount of colours involved with both modes, and converting them isn't fully compatible. Hope you understand!

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I understand, but Samsung should improve this :smiling-face: 


Thank you for the help!
On my S10+!
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Uhhhh then what's the point? We record videos to share. I have over 100 videos that are now worthless and embarrassing to share because they look like *****. This is awful and has been a major problem for a long time. 

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Youtube does not support it. Neither does Facebook. The two biggest video platforms. 🤦‍♂️HDR video upload preview on Youtube.HDR video upload preview on Youtube.

 

Video with HDR. Phone screenshot.Video with HDR. Phone screenshot.

 

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I've got you... I've reported this since I've got the S10 Plus on a pre-launch.. I've reported it here and in Samsung members app, they just don't care... It's so frustrating to pays I much for a phone and then they just don't care to fix the software. I just want something that works!

Thank you for the help!
On my S10+!
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New Member

Same problem here, it is indeed really bad. I understand how HDR+ works and this can be done much better. Hope Samsung will notice this and do something about it.

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Helping Hand

Bump! 


Thank you for the help!
On my S10+!
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