Support

Open search

Auto restart cancels alarm

Highlighted
First Poster

Since latest update, the set alarm fails to go off after the phone auto restarts during the night.

20 REPLIES 20
Highlighted
Explorer
I confirm.
Highlighted
Apprentice

Happened to me the other morning ended up late for work. Its something to do with having the lock code when the phone restarts. 

Highlighted
First Poster

my alarm has failed to go off twice now. 

Highlighted

Happened to me as well.  I'm disabling auto restart until this is fixed. 

Highlighted
First Poster

Just happened to me too, I was nearly late for work so I'll be turning this off for now

Highlighted
New Member

This has happened to me twice this week. I missed two appointments. I'm turning off auto restart now until Samsung fixes the issue. 

Highlighted
Moderator
Moderator

Hi all.

 

Our developers have let us know that this issue should be fixed in an upcoming update to the Clock app - so it may be worth keeping a look out for that in the near future in the Galaxy Store. :thumbs-up-sign-emoji-modifier-fitzpatrick-type:


 Say "Hello!" to the Community in The Introduce Yourself Thread.


Highlighted

I have a Samsung Galaxy A70 mobile phone and my device auto restarts at 3am and the alarm plays the wrong tone in the morning and not the selected sound. However, it plays the default Samsung ringtone which is very loud.

 

I believe this is a software error and Samsung should fix this issue as soon as soon as possible.

Highlighted

I have a Samsung J3 and it has recently started auto updating and then not implementing the alarm, so this issue hasn't been fixed. Nearly late for work again today, and not happy!

Top Liked Authors