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Original topic:

Android Auto BETA Update One UI2.0

(Topic created on: 25/10/19 10:07)
Voyager
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Galaxy S10e | S10 | S10+ | S10 5G

Hey,

 

i got a problem today, when i tried to use my Android Auto App.

The sound is decreasing when there is an alert (Waze for example when you have to follow a direction) but i'm not able to hear the information said (my volume is set up to 30 into my car). Google Assistant got the same problem, i'm not able to hear when the voice is speaking 😕

 

Anyone got the same problem ?

 

Sincerly.

14 REPLIES 14
Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G

I have exactly the same problem. It looks like system sounds don't work but audio via Spotify works fine

Voyager
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Galaxy S10e | S10 | S10+ | S10 5G

It seems to be a known issue after several readings. 

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Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G

I thought I was going crazy. Thanks hopefully they fix it in next update

 

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Moderator
Moderator
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Galaxy S10e | S10 | S10+ | S10 5G

Hi @Cardy06,

 

have you reported this through Samsung Members? If not, please send you feedback following this route: Samsung Members App > Beta Feedback > Send Feedback > Error Reports so our developers can have a look at the issue and try to resolve it. 

Voyager
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Galaxy S10e | S10 | S10+ | S10 5G

Yes yes, i did that before to post here :smiling-face: 

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Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G
I had too
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Moderator
Moderator
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Galaxy S10e | S10 | S10+ | S10 5G

Great! Thanks for doing that. Please keep reporting any issue that you have with the Beta so our colleagues can improve them. 

First Poster
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Galaxy S10e | S10 | S10+ | S10 5G

@Cardy06 wrote:

Hey,

 

i got a problem today, when i tried to use my Android Auto App.

The sound is decreasing when there is an alert (Waze for example when you have to follow a direction) but i'm not able to hear the information said (my volume is set up to 30 into my car). Google Assistant got the same problem, i'm not able to hear when the voice is speaking 😕

 

Anyone got the same problem ?

 

Sincerly.


 

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Apprentice
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Galaxy S10e | S10 | S10+ | S10 5G
I have this same issue
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