20-08-2019 07:58 PM in
Just a pre warning repair shop wont repair phone screen even if I'm willing to pay even tho phone is fully paid for and 100% mine. So just a warning if you have rooted your prob need to go to a phone repair shop.
20-08-2019 08:07 PM in
09-09-2019 07:09 AM in
Hi can you say how your situatiton ended? I think i'm in this problem right now, i left my s10 at samsung tecsupport on my carrier's store because screen repair 2 weeks ago, today i went to see the progress and they said the phone is already fixed but they refused to give it to me because system mod... and we have to wait because is Sunday and samsung's workers don't work. I already paid for the fix and they never told me something about it... I did't think they would reject the repair because i'm paying for it also i'm looking for related info anda just found nothing else but your post
09-09-2019 07:18 AM in
09-09-2019 03:15 PM in
Wouldn't touch mine unless I paid for new motherboard so they took fixed screen out put my broken one in and gave phone back to me.
Not paying 600 for a fully working phone just bad screen so went to a phone shop paid 250 for screen £10 more than samsung.
09-09-2019 03:16 PM in
Me on another account couldnt sign into one I made post with but ultimately samsung wont touch mine even tho I paid for my phone in full when I pre ordered and was willing to buy repair unless I replaced motherboard so not "tampering". Stupid really when I own all right to my device
09-09-2019 04:20 PM in
Thanks for your fast answer, it's 8 am here i have to wait 2 hours because they open at 10... it's nice at least you get it fixed without paying a lot. I hope they give me my phone repaired because where i live there is no other places to go... I think i have chances they give it to me because there is no samsung center here either and with luck i hope they say is more expenssive to just take the screen back since they have to import it from korea, basically is my carrier who made the job but also have bad experiences with them so i'll wait to see how this get done
Btw Sorry for my bad english, i speak spanish😓
09-09-2019 06:05 PM in
I can't speak for any other country but here in the UK if they were to fix a damaged device then by law they have to provide a limited warranty as a result of that repair. I guess manufacturers see users that modified software are more likely to cause damage to the device as rooting can allow an end user to overclock hardware and or brick a device? Almost all manufacturers will void a devices warranty if rooted, many if not all will refuse to fix a device even if the end user offers to pay... They could fix the device and reflash it with stock software but I guess they assume the end user will just root it again and so the risk of a warranty claim is high.