My camera stopped working last night I have tried restarting, soft reset, forcing stop of camera clearing cache, data etc. I have also tried a factory reset which also has not worked. I can make video calls but cannot turn picture to back camera. Camera app just opens and has warning camera failed and closes. Unsure what to do, particularly as no shops open
go over to your dial pad and type in *#0*#, this will bring up a number of tests.
If they do not help then I think you may need some support from a Samsung Experience Store or Samsung Service Centre when they re open after the COVID-19 pandemic ends.
🌈 Stay Safe 🌈
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
Hi there, im also having this issue. It seems that it is only the Camera App that has issue. i tried the samsung interactive check and all is working, i downloaded other apps from Play store and they are working. Its only the Camera app that has the issue.