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Original topic:

Videos samsung s10 plus phone

(Topic created on: 04-06-2022 06:20 AM)
susasa
First Poster
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Galaxy S10 Series
While editing a video I took from my camera I was told to delete an old editing tool in order to continue editing as it wouldn't let me access my video until I did so. Can't remember what I was told to delete. Now I can't send or receive videos via WhatsApp.
There is no sound from my end if I upload vids edited from my camera.
Vids sent to me via WhatsApp cones up only as a pic with no play option.
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4 REPLIES 4
Pugs1957
Samsung Maker ★
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Galaxy S10 Series
Sorry, if you don't know what you were asked to delete makes this difficult. I would try uninstalling and reinstalling WA.
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susasa
First Poster
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Galaxy S10 Series
Thank you for responding...Yes im sorry too. I could not go back nor move forward with any action until i deleted . I just trusted what i was being told to remove. Especially right after a system update. Pardon my ignorance here... but what is WA and where do I find it on the phone please?
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Pugs1957
Samsung Maker ★
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Galaxy S10 Series
WA = WhatsApp. Try settings, apps, WhatsApp and uninstall then download and reinstall. Hopefully, that will fix it.
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susasa
First Poster
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Galaxy S10 Series
Thank you will try that out
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