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Original topic:

Vertical and horizontal lines on S10 camra

(Topic created on: 16/11/20 03:53)
quiltNH
First Poster
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Galaxy S10 Series

I have vertical and horizontal lines on my S10 camera. Is there anyway to fix this other than sending it into Samsung? I have done a soft reboot but not a hard reboot. All software and apps are up to date. I could do a hard reboot but if this isn't likely to fix this problem, then I would prefer not too.

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5 REPLIES 5
viv_matt
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Galaxy S10 Series
Initialize the camera settings, that should resolve it, sounds like the guidelines are on.
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AM4N
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Galaxy S10 Series
You might have the grid option on, however if that isn't the case then it seems like a sensor issue
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quiltNH
First Poster
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Galaxy S10 Series

Camera has been reset. Grid line setting is off. The 2 lines only occur on one camera.

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Solution
viv_matt
Navigator
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Galaxy S10 Series
Probably best to contact the support team at this point.

View solution in context

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quiltNH
First Poster
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Galaxy S10 Series

Thanks. I was hoping I wouldn't have to do this but it looks like I've run out of options other than support at this time.

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