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Original topic:

Update provider

(Topic created on: 05-11-2019 12:49 PM)
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TlssMo
Journeyman
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Hello. 

I have a quick question which csc code sends me the software updates is it the active csc code or the original in my settings it says XEF/XEF,MID/MID which means the original csc is a different country from the one im living in.

My phone is imported from UAE to France and im afraid that at some point i won't  be recieving software updates because of this issue.

Thanks in advance.

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4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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Unfortunately we do see that an imported phone receives updates very slow or not at all.

 

Some have had success using Samsung Smartswitch.

 

It's the active CsC code I would suggest to look at.

 

For example I bought my Note 10+ 5G from Samsung UK so my active CsC code is BTU.

 

 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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TlssMo
Journeyman
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Hello 

Thanks for replying.

My active csc is XEF which is French im just wondering if i would recieve my updates the same time as phones in france do or as the same time phones in the UAE (Original csc) recieve them.

Thanks.

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BandOfBrothers
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The phone in theory should receive updates from the country of origin which can cause delays or non existent updates.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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TlssMo
Journeyman
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I'm starting to have doubts november security patch for my version G975FXXS3ASJG is yet to be released in iraq (MID) which is my origin csc however i recieved the update at the same day as french phones did ill monitor updates a bit more and see what comes out.

Thanks for your help


@BandOfBrothers wrote:

The phone in theory should receive updates from the country of origin which can cause delays or non existent updates.