05-11-2019 12:49 PM in
Hello.
I have a quick question which csc code sends me the software updates is it the active csc code or the original in my settings it says XEF/XEF,MID/MID which means the original csc is a different country from the one im living in.
My phone is imported from UAE to France and im afraid that at some point i won't be recieving software updates because of this issue.
Thanks in advance.
06-11-2019 05:45 AM - last edited 06-11-2019 05:46 AM
Unfortunately we do see that an imported phone receives updates very slow or not at all.
Some have had success using Samsung Smartswitch.
It's the active CsC code I would suggest to look at.
For example I bought my Note 10+ 5G from Samsung UK so my active CsC code is BTU.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-11-2019 12:22 PM in
Hello
Thanks for replying.
My active csc is XEF which is French im just wondering if i would recieve my updates the same time as phones in france do or as the same time phones in the UAE (Original csc) recieve them.
Thanks.
06-11-2019 12:32 PM in
The phone in theory should receive updates from the country of origin which can cause delays or non existent updates.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-11-2019 09:39 PM in
I'm starting to have doubts november security patch for my version G975FXXS3ASJG is yet to be released in iraq (MID) which is my origin csc however i recieved the update at the same day as french phones did ill monitor updates a bit more and see what comes out.
Thanks for your help
@BandOfBrothers wrote:The phone in theory should receive updates from the country of origin which can cause delays or non existent updates.