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Original topic:

Update on s10

(Topic created on: 18-10-2022 11:10 PM)
Chishimba01
First Poster
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Galaxy S10 Series

Hey, 

I haven't received new update on my s10 sm-G973U for one ui 3.0. Still stuck on one ui 2.5.

Should I be worried or I wait longer?

Everytime i check it says "software upto date"

This is October 2022.

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4 REPLIES 4
UltraGhosts
Voyager
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Galaxy S10 Series
Are you in US?
JAMES4578
Samsung Maker ★
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Galaxy S10 Series

HI @Chishimba01  This is a Us model, if based in the Uk would be reason why there are issues.   The S10 is eligible to receive One UI 4.0  but this is the last OS update available and down to quarterly  security updates.

Could try Smart Switch on a computer https://www.samsung.com/ph/support/mobile-devices/how-to-update-software-using-smart-switch/ 

However may need to take it to a Service Centre.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

Chishimba01
First Poster
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Galaxy S10 Series

I'm in Africa,,Zambia 🇿🇲  specifically 

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UltraGhosts
Voyager
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Galaxy S10 Series
I made a mistake brother.
You should be able to receive an update.