18-10-2022 11:10 PM in
I haven't received new update on my s10 sm-G973U for one ui 3.0. Still stuck on one ui 2.5.
Should I be worried or I wait longer?
Everytime i check it says "software upto date"
This is October 2022.
19-10-2022 05:44 PM in
HI @Chishimba01 This is a Us model, if based in the Uk would be reason why there are issues. The S10 is eligible to receive One UI 4.0 but this is the last OS update available and down to quarterly security updates.
Could try Smart Switch on a computer https://www.samsung.com/ph/support/mobile-devices/how-to-update-software-using-smart-switch/
However may need to take it to a Service Centre.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .