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Original topic:

Unable to play during call error after Android 10 update

(Topic created on: 10-01-2020 03:27 PM)
gatha_vdm
First Poster
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Galaxy S10 Series

Hi,

 

I have recently bought a Samsung S10 phome. 

 

I have a rebtel app to make international calls. it was fine until my upgrade is done. 

 

since I got upgraded to Android 10, the call internally doesn't get disconnected, Meaning for the phone the call is still active and performs as if the call is active.
 
The phone ring tone alarm, notifications and everything gets stopped. 
 
When I try to play some media, it displays a message 'Unable to play during call'
 
It resolves every time I kill the Rebtel app.
 
Is there any solutions you can sugest, that will be great. I have raised a support request also at Rebtel side.
 
Cheers!
Gatha
 

 

 

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4 REPLIES 4
IreibeX
Hotshot
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Galaxy S10 Series

you could wipe the cache partition , if need be do a factory reset

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JPY8S
First Poster
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Galaxy S10 Series

I've tried everything, was about to factory reset my phone, but I'd seen where that didn't work either, then yesterday there was a post somewhere I found that fixed it.

Disable Chrome, since you can't uninstall it.

Chrome makes your system think it's on a call since it takes over your volume. Once you disable it, you're good to go.

You can't imagine how happy I am.

Don't pay any attention to all of those other fixes from years ago, this works!

justtohelp
First Poster
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Galaxy S10 Series

hello, just optimize your phone ram, because i also had the same problem. after optimizing phone ram, it seems to functional again. i hope it works on your case as well.

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jhaskins20018
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Galaxy S10 Series

does not work for my S9. I have this problem after the latest system update

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