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Original topic:

Unable to claim pre-order benefit.

(Topic created on: 09-03-2019 12:15 AM)
Fixe
Apprentice
Options
Galaxy S10 Series

Hi 

 

I am unable to claim my galaxy buds as when I get to the step to input my address details it keeps rejecting my postcode as being invalid, has anybody else had this problem and found a solution?

1 Solution


Accepted Solutions
Solution
Fixe
Apprentice
Options
Galaxy S10 Series

Ok so just thought I would give it one more go before heading to bed and its worked. So hopefully for the rest of you it will work soon good luck all

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16 REPLIES 16
Koipanda
Explorer
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Galaxy S10 Series

Same here! I live in Switzerland and its not accepting my NAP.

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Viz1
First Poster
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Galaxy S10 Series

Same here

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Tony071015
First Poster
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Galaxy S10 Series

Yes keep getting the same thing and then error please try again in a few moments 

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Fridgeman
Journeyman
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Galaxy S10 Series
Same. Typical Samsung. Can do the hardware but useless at software and support
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JamalA
First Poster
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Galaxy S10 Series

same situation here in the uk, it seems its probably best to try at a later date since they probably trying to get things working on their side.

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Nomandid
First Poster
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Galaxy S10 Series

Same here postcode invalid message

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Fixe
Apprentice
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Galaxy S10 Series

Its annoying as it recognizes the postcode one street over from me but not mine grrrrr oh well hopefully they sort it out soon. Btw im also in the UK

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edirama
First Poster
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Galaxy S10 Series

I tried two different postcodes and I get the same issue. Invalid postcode.

UK

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Solution
Fixe
Apprentice
Options
Galaxy S10 Series

Ok so just thought I would give it one more go before heading to bed and its worked. So hopefully for the rest of you it will work soon good luck all

View solution in context

0 Likes