27-08-2019
08:30 PM
- last edited
30-08-2019
10:32 AM
by
DannyT
) in
My phone has been unregistered from my samsunf account by tge person who stole it. Does anyone know how to track it without it being registered on my account? T.i.a
28-08-2019 09:31 AM in
Hi there, @Xu1423.
If your Samsung Account has been removed from the phone, you won't be able to use Find My Mobile which is what we would usually suggest.
However, Google actually has a similar service. Hopefully, this account is still attached to your phone. You can check this out here.
Just as a side note, if you believe your phone to be stolen we would always recommend contacting your network provider to block the phone from being used. We would also recommend contacting the police to assist in this too.
Welcome to the Community!
28-08-2019 04:26 PM in
Hi @Xu1423 Sorry to hear that your phone was stolen, hopefully the Google service that @DannyT has mentioned will provide a solution. Certainly contact your service provider at least.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .